Terms of Service

  • As a customer you understand that I am NOT a large carpet cleaning company and that I specialize in quality carpet cleaning mainly for consumers and small corporate cleaning jobs.
  • The carpet cleaning tools I utilize are advanced and enable to clean a number of challenging carpets.
  • The tools that I utilize to clean my customers carpets include a very powerful truck mount machine and a number of facilities which include spot removal chemicals and specialty tools.
  • All these in one package for one upfront investment and hidden costs of charges like many other carpet cleaning companies profit from.
  • The specialized services that are used to clean your carpets are designed by top carpet cleaning manufacturers for people wanting to work in the cleaning industry.
  • To utilise this kind of top class machinery it is typical for a carpet cleaning technician to invest over one hundred thousand dollars.
  • These types of set ups are much more powerful and deliver a much better carpet clean than the smaller wheel in portables.
  • The tools available with this service are not complex yet it is known that very few carpet cleaners bare the expense to invest in such quality equipment with the intent of delivering the best quality workmanship.
  • By utilising these larger and more expensive machines it eliminates the challenges of less quality workmanship and definitely cleans carpets and rinses them much better leaving a much cleaner carpet that stays cleaner for longer.
  • There are many stories of people being charged very low fees to get a supposed carpet clean but what happens more often than not is they are sold up on, deceived and tricked into paying more while the cleaning is less than a sub standard at best.
  • When you hire Adam’s carpet cleaning to care for your carpets, upholstery or tile cleaning you are allowing the technicians to enter your home and you are giving them permission to clean your carpets, tiles or upholstery.
  • Any complaints regarding workmanship must be reported within twenty four hours or sooner and definitely before seven days of signing the contract agreement form or the time of the cleaning.
  • Our guarantee is only valid if the customer presents all requested details on time and in the time frame I request to the cleaning job. Without such information we may not be able to comply.
  • If we are not able to obtain the details needed then we may not be able to help, therefore we are not liable and totally relinquished from the guarantee.
  • If you choose to cancel any bookings you are required to call within twenty four hours before the time of the booking or you are required to pay the full amount of the booking fee. This includes re-booking a time or transferring your booking to another time in the future.
  • Once your carpets, tiles or anything we at Adam’s carpet cleaning have completed for you, you agree to pay the full amount of the booking or any other agreed price in full. If you do not agree with any of these terms and conditions you should not go ahead and invest Adam’s carpet cleaning.